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Sprint - All posts tagged Sprint

  • Aug 31, 2011
    5:25 PM ET

    Nickels & Dimes: Sprint to Charge $350 for Early Cancellation

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    Sprint customers considering defection got a carrot a week ago, when analysts started talking about Sprint getting the iPhone in October.

    Starting Sept. 9, they’ll get the stick. Sprint confirmed to Pay Dirt that a week from Friday, it will raise its early-termination fee on new contracts from $200 to as much as $350 for owners of smartphones, tablets, notebooks and netbooks who leave their contracts early. The amounts will be prorated at an as-yet-undisclosed rate, depending on the number of months left on your contract.

    It’s yet another sign that Sprint is likely getting the iPhone, says Todd Day, an industry analyst for Frost & Sullivan, though the carrier hasn’t confirmed the rumor. Early termination fees give the carrier a way to offset the deep discount they typically offer for the phone itself. “They expect a lot of iPhone sales, and they don’t want customers to buy those phones [at a discount] and then turn around and leave for whatever reason,” he says.

  • Aug 24, 2011
    2:13 PM ET

    Is the Sprint iPhone a Better Bet?

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    If you sell it, will they come? Third-place carrier Sprint certainly hopes so.  The Wall Street Journal reports that the carrier will join AT&T and Verizon in offering the much-anticipated iPhone 5 when it launches this fall.

    The news is clearly a win for Sprint: analysts are already talking about the potential for bumper fourth-quarter sales. It’s a great opportunity for the carrier, which has lagged behind Verizon and AT&T, to grab back some of its former customers who left to get the iPhone elsewhere, says Todd Day, an industry analyst for Frost & Sullivan. “Ultimately, it gives them a level playing field,” he says. (Sprint declined to comment on reports that it is getting the iPhone.)

    But will iPhone owners – current and future — benefit? Sprint customers will, if they want an iPhone without the hassle of switching carriers. For everyone else, the benefits are a little less certain.

  • May 17, 2011
    5:55 PM ET

    Is Sprint Next To Offer the iPhone?

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    A job posting of interest to consumers: Apple is looking for a “carrier engineer” in Kansas City, Missouri, around 20 miles from Sprint’s headquarters in Overland Park, Kansas. Does this mean Sprint will be next to carry the iPhone? Apple clearly doesn’t want to give too much away, as it changed the location of same job from Kansas to Cupertino, California. (A carrier engineer “supports taking products through technical approval at the carriers,” according to the ad.)

    The blog Apple Insider notes that the job posting requires CDMA experience and Sprint operates the second-largest CDMA network in the country. For non-geeks: CDMA is a wireless technology that transmits audio; a fancier version of radio waves. Apple already operates a CDMA iPhone with New York-based Verizon in a non-exclusive deal and T-Mobile can’t carry the iPhone until its merger with AT&T goes through, according to the terms of that deal. (Apple did not respond to a request for comment.)

    Michelle Leff Mermelstein, a spokeswoman for Sprint, says the company doesn’t comment on rumor or speculation, or products or services that have yet to be announced. She tells Pay Dirt, “We are extremely proud of the robust portfolio of devices we have for our customers today without an iPhone. We continue to innovate in the Android space with our upcoming EVO 3D and the newly available Kyocera Echo with two touch screens.”

About Pay Dirt

  • Pay Dirt examines the millions of consumer decisions Americans make every day: What to buy, how much to pay, whether to rave or complain. Lead written by Quentin Fottrell, the blog examines these interactions, providing readers with news, insight and tips on shopping, spending, customer service, and companies that do right – and wrong – by their customers. Send items, questions and comments to quentin.fottrell@dowjones.com or tweet @SMPayDirt.