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Qantas - All posts tagged Qantas

  • Oct 31, 2011
    3:46 PM ET

    New Rules Didn’t Help Stranded Airline Passengers

    iStockphoto

    The threat of massive fines apparently isn’t enough to stop airlines from stranding passengers on the tarmac. On Saturday, some 100 JetBlue passengers and an unspecified number on American Airlines flights were left stuck on a runway at Bradley Airport in Hartford, CT. for seven hours during the snow storm.

    These incidents raise the question: Are new Department of Transportation rules enough? They stipulate that airlines can incur maximum fines of a staggering $27,500 per passenger if planes sit on the tarmac for more than three hours on domestic U.S. flights. (In JetBlue’s case, passengers were stranded without adequate food, water or functioning restrooms. American Airlines say passengers had food and beverages.)

    The amount of any airline fine depends on a number of factors, including the seriousness of the violation and harm caused to consumers, the carrier’s compliance disposition and ability to pay, says Bill Mosley, a Department of Transport spokesman.

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