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North Korea reportedly executes top general
Chinese group bids $1.2B for Opera Software
Italy approves reforms  for small mutual banks
Walgreens may end partnership with Theranos
Cisco beats estimates and raises dividend
Amazon up after new share buyback plan
Dow, S&P's longest losing stretch in months
Dollar drops to 15-month low vs. yen
Mylan reaches $7.2 bln deal for Sweden's Meda
Burger King to sell hot dogs starting Feb. 23
U.S. government runs $55 billion budget surplus

Bass issues warning on China’s foreign cash reserves

Asahi offers  InBev $2.9B for Peroni, Grolsch

BP CEO calls for cuts to carbon emissions
Supreme Court blocks Obama’s carbon cuts

Twitter proves Wall Street critics were right
Twitter adds new timeline feature

Christie, Fiorina drop out of presidential race

Will falling oil prices bankrupt Saudis, Russians?
Cheap oil may make OPEC dominant again

Why did 2 top VC firms sell part of their stakes in Lyft?

Expedia doesn’t see Airbnb as a threat

Private-equity firms now buying back their own shares
Share buyback machine remains in overdrive

A new ‘Harry Potter’ book is coming this summer

What Apple, Amazon and Starbucks have in common

Portland Trail Blazers guards Damian Lillard and C.J. McCollum live with ... mom
Meet the NBA stars who live with their mothers

Musician Lenny Kravitz owned the 19th-century Creole cottage in the French Quarter of New Orleans from 1994 to 2012. It's now back on the market at $1.16 million.

RE/Max N.O. Properties/Mansion Global
A bona fide celebrity abode — believe it or not
London house of the week has spiritual side
S.F. real estate looked like this in 2000, too
San Diego prices sending buyers northward
Location Scouts: Insider intel from top markets

A break for zombie-fighting Amazon developers

REIT bonus targets at heart of Brixmor scandal

Burberry sues, says J.C. Penney copied its designs
NRF expects retail sales to grow 3.1% in 2016

10 essential money questions to ask yourself today

Feds have removed a roadblock to driverless cars

Why is everyone freaking out about ‘CoCos’?

If you’re bullish on oil, Chevron and Exxon are buys here
If you’re bullish on oil, these stocks are buys

Social Security in the crosshairs: replacement rates again
Stage is being set for cuts to Social Security

Tricky tax issues you should know about this year

Why you should consider retiring abroad
Finding the best places to retire abroad
Expat retirees: How life has turned out

Is it wise to hold on to cash reserves?


IRS says identity thieves breached its systems
How to know if your tax preparer is a crook
Tax software firm warns of data breach
White House's lesson about online security

Will oil get so cheap, it won’t pay to extract it?


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Markets »

122.29MDow Volume:
Avg Vol: 131.80M
Unchanged
201
Decliners
3048
Advancers
3255
Price Chg %Chg 1 Day
Range: 1 Day
  • 1 Day
  • 5 Days
  • 1 Month
  • 3 Months
  • 6 Months
  • 1 Year
  • 2 Years
Dow
/quotes/zigman/627449/realtime 15,915 -100 0.62%
Nasdaq
/quotes/zigman/12633936/realtime 4,284 +15 0.35%
S&P 500
/quotes/zigman/3870025/realtime 1,852 0 0.02%
GlobalDow
/quotes/zigman/629063/realtime 2,081 +1 0.05%
Gold
/quotes/zigman/33772884/delayed 1,208 +14 1.15%
Oil
/quotes/zigman/2260836/delayed 27.15 -0.30 1.09%
FTSE 100
/quotes/zigman/3173262/delayed 5,672 +40 0.71%
DAX
/quotes/zigman/2380246/delayed 9,017 +138 1.55%
CAC 40
/quotes/zigman/3173214/delayed 4,061 +64 1.59%
FTSE MIB
/quotes/zigman/1482176/delayed 16,714 +801 5.03%
IBEX 35
/quotes/zigman/2759620/delayed 8,144 +216 2.73%
Stoxx 600
/quotes/zigman/2380150/delayed 315 +6 1.87%
Asia Dow
/quotes/zigman/6959860/realtime 2,441 -13 0.53%
Nikkei 225
/quotes/zigman/5986735/delayed 15,713 -372 2.31%
Hang Seng
/quotes/zigman/2622475/delayed 18,545 -743 3.85%
Shanghai
/quotes/zigman/1859015/delayed 2,763 -18 0.63%
Sensex
/quotes/zigman/1652085/delayed 23,472 -287 1.21%
Singapore
/quotes/zigman/1709939/delayed 2,562 -20 0.77%
Euro
/quotes/zigman/16008136/realtime/sampled 1.13 0.00 0.10%
Yen
/quotes/zigman/16008150/realtime/sampled 112.71 -0.64 0.57%
Pound
/quotes/zigman/16008140/realtime/sampled 1.45 0.00 0.07%
Australia$
/quotes/zigman/16008115/realtime/sampled 0.71 +0.00 0.10%
DXY Index
/quotes/zigman/1652083/delayed 95.74 -0.09 0.09%
WSJ $ Idx
/quotes/zigman/41508961/realtime 88.86 -0.02 0.02%
U.S. 10yr
/quotes/zigman/15866666/realtime 1.67 0.00 0.00%
German 10y
/quotes/zigman/15866409/realtime 0.19 -0.05 19.89%
Italy 10yr
/quotes/zigman/15866497/realtime 1.64 -0.01 0.56%
Spain 10yr
/quotes/zigman/15866444/realtime 1.72 0.00 0.00%
U.K. 10yr
/quotes/zigman/15866328/realtime 1.42 0.00 0.00%
Japan 10yr
/quotes/zigman/15866525/realtime 0.01 0.00 0.00%
Crude Oil
/quotes/zigman/2260836/delayed 27 0 1.09%
Gold
/quotes/zigman/33772884/delayed 1,208 +14 1.15%
Corn
/quotes/zigman/25518691/delayed 360 0 0.00%
DJIA F
/quotes/zigman/48241424/delayed 15,782 -84 0.53%
S&P F
/quotes/zigman/43106711/delayed 1,837 -10 0.56%
Silver
/quotes/zigman/32655632/delayed 15 +0 0.71%

Quotes

Symbol Price Change % Change
FB /quotes/zigman/9962609/composite 101.00 1.46 1.47%
AAPL /quotes/zigman/68270/composite 94.27 -0.72 -0.76%
GOOG /quotes/zigman/59527964/composite 684.12 6.01 0.89%
BAC /quotes/zigman/190927/composite 11.98 -0.22 -1.80%
C /quotes/zigman/5065548/composite 37.41 -0.10 -0.27%
F /quotes/zigman/264304/composite 11.34 -0.01 -0.09%
T /quotes/zigman/398198/composite 36.43 -0.22 -0.60%
BP /quotes/zigman/247026/composite 28.04 -0.31 -1.09%
GE /quotes/zigman/227468/composite 28.30 0.02 0.07%
Visit the quote page and your most recently viewed stocks will automatically be displayed here.
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Rates »

5 yr CD
1.3%
2 yr CD
0.7%
1 yr CD
0.5%
MMA $10K+
0.2%
MMA $50K+
0.4%

National averages from Bankrate.com

You Don’t Need Another Credit Card, You Need A Better One.
Avg. APR Last Week 6 Months
Low Interest 11.96% 11.96% 11.62%
Business 13.12% 13.12% 12.85%
Student 13.42% 13.42% 13.14%
Balance Transfer 14.35% 14.35% 14.12%
Airline 15.17% 15.17% 15.10%
Cash Back 15.20% 15.26% 15.27%
Reward 15.25% 15.28% 15.14%
Instant Approval 18.02% 18.21% 18.00%
Bad Credit 22.56% 22.88% 22.73%
Source:CreditCards.com

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BlackBerrys Are Back, But Will Refunds Follow?

Phone companies aren’t likely to issue credit en masse, but compensation is still possible. / Getty Images

RIM says BlackBerry service has been restored, which is some comfort for the users around the world who have suffered withdrawal over the last several days. The largest telecom operator in the United Arab Emirates did say it would compensate users en masse for service interruptions, but BlackBerry users in the U.S. may not get the same treatment.

In a press conference this morning, RIM co-Chief Executive Officer Mike Lazaridis said the company has only just begun to consider compensating put-out users. “Our priority right up until this moment was making sure our system was up and running,” he said.

When service outages occur, it’s typically up to the phone companies to decide whether to compensate users who’ve been affected, says Todd Day, a mobile and wireless communications analyst at Frost & Sullivan. Typically, that would take the form of a credit to a phone bill, extra minutes or additional data use.

Telecoms outside of the UAE haven’t said whether they’ll offer refunds or credits, and in the U.S., there are a few reasons they might not: The service disruptions seem to be affecting BlackBerry Messenger and Internet browsing, which are processed by Research in Motion’s own network – not by the carriers, which provide service for phone calls. (RIM did not respond to requests for comment.) Separately, consumer contracts with carriers don’t include a guarantee of service. In other words, the phone companies don’t promise that customers’ phones will work all the time.

But the last thing carriers want is a slew of unsatisfied customers. After all, when a phone stops working, users don’t call the phone’s manufacturer, they call the phone company. And while complaining won’t restore service, it could prove fruitful. Phone companies’ customer service reps can award credits and other restitution on a case-by-case basis, says Charles Golvin, an analyst covering wireless communications for Forrester Research.

Some customers may even find hidden opportunity, Golvin says. If your contract is set to expire in the coming months, now may be a good time to ask for an early upgrade. That’s well within their power, he says. “The best advice here is, you never get what you don’t ask for,” he says.

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    • By WebOsPublisher

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    • not one thin dime will change hands as a result of all the trouble the outage caused.
      much as it is in the telcom world since 1-1-84, it’s your equipment, nope, it’s the line, nope it’s the carrier, nope it’s your equipment… it will be the same thing, it’s RIM, no it’s your ISP, nope, it’s sun spots, nope it’s RIM, nope it’s tall building, nope, you’re just out of luck.

    • Everyone who has a blackberry which uses the blackberrt services like blackberry messenger should get there credit back. Blackberry users pay money monthly, but when the blackberry service is down no one can use it which waste money.

    • Remote erase and push instead of pull is all iPhone to deal the fatal blow.

About Pay Dirt

  • Pay Dirt examines the millions of consumer decisions Americans make every day: What to buy, how much to pay, whether to rave or complain. Lead written by Quentin Fottrell, the blog examines these interactions, providing readers with news, insight and tips on shopping, spending, customer service, and companies that do right – and wrong – by their customers. Send items, questions and comments to quentin.fottrell@dowjones.com or tweet @SMPayDirt.

MarketWatch - Stock Market Quotes, Business News, Financial News
Bulletin
Investor Alert

London Markets Open in:

need to know
North Korea reportedly executes top general
Chinese group bids $1.2B for Opera Software
Italy approves reforms  for small mutual banks
Walgreens may end partnership with Theranos
Cisco beats estimates and raises dividend
Amazon up after new share buyback plan
Dow, S&P's longest losing stretch in months
Dollar drops to 15-month low vs. yen
Mylan reaches $7.2 bln deal for Sweden's Meda
Burger King to sell hot dogs starting Feb. 23
U.S. government runs $55 billion budget surplus

Bass issues warning on China’s foreign cash reserves

Asahi offers  InBev $2.9B for Peroni, Grolsch

BP CEO calls for cuts to carbon emissions
Supreme Court blocks Obama’s carbon cuts

Twitter proves Wall Street critics were right
Twitter adds new timeline feature

Christie, Fiorina drop out of presidential race

Will falling oil prices bankrupt Saudis, Russians?
Cheap oil may make OPEC dominant again

Why did 2 top VC firms sell part of their stakes in Lyft?

Expedia doesn’t see Airbnb as a threat

Private-equity firms now buying back their own shares
Share buyback machine remains in overdrive

A new ‘Harry Potter’ book is coming this summer

What Apple, Amazon and Starbucks have in common

Portland Trail Blazers guards Damian Lillard and C.J. McCollum live with ... mom
Meet the NBA stars who live with their mothers

Musician Lenny Kravitz owned the 19th-century Creole cottage in the French Quarter of New Orleans from 1994 to 2012. It's now back on the market at $1.16 million.

RE/Max N.O. Properties/Mansion Global
A bona fide celebrity abode — believe it or not
London house of the week has spiritual side
S.F. real estate looked like this in 2000, too
San Diego prices sending buyers northward
Location Scouts: Insider intel from top markets

A break for zombie-fighting Amazon developers

REIT bonus targets at heart of Brixmor scandal

Burberry sues, says J.C. Penney copied its designs
NRF expects retail sales to grow 3.1% in 2016

10 essential money questions to ask yourself today

Feds have removed a roadblock to driverless cars

Why is everyone freaking out about ‘CoCos’?

If you’re bullish on oil, Chevron and Exxon are buys here
If you’re bullish on oil, these stocks are buys

Social Security in the crosshairs: replacement rates again
Stage is being set for cuts to Social Security

Tricky tax issues you should know about this year

Why you should consider retiring abroad
Finding the best places to retire abroad
Expat retirees: How life has turned out

Is it wise to hold on to cash reserves?


IRS says identity thieves breached its systems
How to know if your tax preparer is a crook
Tax software firm warns of data breach
White House's lesson about online security

Will oil get so cheap, it won’t pay to extract it?


/conga/frontpage.html 367663

Markets »

122.29MDow Volume:
Avg Vol: 131.80M
Unchanged
201
Decliners
3048
Advancers
3255
Price Chg %Chg 1 Day
Range: 1 Day
  • 1 Day
  • 5 Days
  • 1 Month
  • 3 Months
  • 6 Months
  • 1 Year
  • 2 Years
Dow
/quotes/zigman/627449/realtime 15,915 -100 0.62%
Nasdaq
/quotes/zigman/12633936/realtime 4,284 +15 0.35%
S&P 500
/quotes/zigman/3870025/realtime 1,852 0 0.02%
GlobalDow
/quotes/zigman/629063/realtime 2,081 +1 0.05%
Gold
/quotes/zigman/33772884/delayed 1,208 +14 1.16%
Oil
/quotes/zigman/2260836/delayed 27.15 -0.30 1.09%
FTSE 100
/quotes/zigman/3173262/delayed 5,672 +40 0.71%
DAX
/quotes/zigman/2380246/delayed 9,017 +138 1.55%
CAC 40
/quotes/zigman/3173214/delayed 4,061 +64 1.59%
FTSE MIB
/quotes/zigman/1482176/delayed 16,714 +801 5.03%
IBEX 35
/quotes/zigman/2759620/delayed 8,144 +216 2.73%
Stoxx 600
/quotes/zigman/2380150/delayed 315 +6 1.87%
Asia Dow
/quotes/zigman/6959860/realtime 2,441 -13 0.53%
Nikkei 225
/quotes/zigman/5986735/delayed 15,713 -372 2.31%
Hang Seng
/quotes/zigman/2622475/delayed 18,544 -744 3.86%
Shanghai
/quotes/zigman/1859015/delayed 2,763 -18 0.63%
Sensex
/quotes/zigman/1652085/delayed 23,473 -286 1.20%
Singapore
/quotes/zigman/1709939/delayed 2,562 -20 0.78%
Euro
/quotes/zigman/16008136/realtime/sampled 1.13 0.00 0.11%
Yen
/quotes/zigman/16008150/realtime/sampled 112.71 -0.64 0.56%
Pound
/quotes/zigman/16008140/realtime/sampled 1.45 0.00 0.06%
Australia$
/quotes/zigman/16008115/realtime/sampled 0.71 +0.00 0.10%
DXY Index
/quotes/zigman/1652083/delayed 95.73 -0.09 0.09%
WSJ $ Idx
/quotes/zigman/41508961/realtime 88.86 -0.02 0.03%
U.S. 10yr
/quotes/zigman/15866666/realtime 1.67 0.00 0.00%
German 10y
/quotes/zigman/15866409/realtime 0.19 -0.05 20.14%
Italy 10yr
/quotes/zigman/15866497/realtime 1.64 -0.01 0.56%
Spain 10yr
/quotes/zigman/15866444/realtime 1.72 0.00 0.00%
U.K. 10yr
/quotes/zigman/15866328/realtime 1.42 0.00 0.00%
Japan 10yr
/quotes/zigman/15866525/realtime 0.01 0.00 0.00%
Crude Oil
/quotes/zigman/2260836/delayed 27 0 1.09%
Gold
/quotes/zigman/33772884/delayed 1,208 +14 1.16%
Corn
/quotes/zigman/25518691/delayed 360 0 0.00%
DJIA F
/quotes/zigman/48241424/delayed 15,782 -84 0.53%
S&P F
/quotes/zigman/43106711/delayed 1,837 -10 0.54%
Silver
/quotes/zigman/32655632/delayed 15 +0 0.71%

Quotes

Symbol Price Change % Change
FB /quotes/zigman/9962609/composite 101.00 1.46 1.47%
AAPL /quotes/zigman/68270/composite 94.27 -0.72 -0.76%
GOOG /quotes/zigman/59527964/composite 684.12 6.01 0.89%
BAC /quotes/zigman/190927/composite 11.98 -0.22 -1.80%
C /quotes/zigman/5065548/composite 37.41 -0.10 -0.27%
F /quotes/zigman/264304/composite 11.34 -0.01 -0.09%
T /quotes/zigman/398198/composite 36.43 -0.22 -0.60%
BP /quotes/zigman/247026/composite 28.04 -0.31 -1.09%
GE /quotes/zigman/227468/composite 28.30 0.02 0.07%
Visit the quote page and your most recently viewed stocks will automatically be displayed here.
Please log in to view your watchlist
MarketWatch Portfolio

World News from MarketWatch

Rates »

5 yr CD
1.3%
2 yr CD
0.7%
1 yr CD
0.5%
MMA $10K+
0.2%
MMA $50K+
0.4%

National averages from Bankrate.com

You Don’t Need Another Credit Card, You Need A Better One.
Avg. APR Last Week 6 Months
Low Interest 11.96% 11.96% 11.62%
Business 13.12% 13.12% 12.85%
Student 13.42% 13.42% 13.14%
Balance Transfer 14.35% 14.35% 14.12%
Airline 15.17% 15.17% 15.10%
Cash Back 15.20% 15.26% 15.27%
Reward 15.25% 15.28% 15.14%
Instant Approval 18.02% 18.21% 18.00%
Bad Credit 22.56% 22.88% 22.73%
Source:CreditCards.com

SPONSORED SECTIONS

Trending Tickers
  • /quotes/zigman/118681/composite TSLA-3.09%
  • /quotes/zigman/59392505/composite NUGT+6.22%
  • /quotes/zigman/112431/composite CLDX-7.59%
  • /quotes/zigman/7619798/composite EXPE+1.85%
  • /quotes/zigman/90481/composite PCLN+4.18%
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