.

SmartMoney Blogs

Pay Dirt
A daily look at what we buy, how we spend, and the companies that do right - and wrong - by their customers.

Editor Janet Paskin Answers Your Questions About the SmartMoney.com Redesign

This week the new SmartMoney.com debuted, with a new look, new features, and new tools.  What do you think so far? Do you have questions about the reorganization, or finding your favorite features?  What does the future holds for the site?

Editor Janet Paskin answered reader questions about the redesign in a live chat on May 13, moderated by WSJ Community editor Demetria Gallegos. Replay the event.

Full transcript follows:

Demetria Gallegos:
Hello everyone – thanks for tuning in. Please leave your questions below and Janet will get to as many as possible when this chat goes live at 2:30 p.m. ET on Friday.

2:30
Demetria Gallegos:
Great to see all of you, and to give readers a chance to chime in on the SmartMoney.com redesign. Janet, thanks for taking time for this just four days into the new site – how are the early reviews?

2:31
Janet Paskin:
The early reviews are good!

2:31
Janet Paskin:
Mostly.

2:32
Demetria Gallegos:
Let’s go straight to some reader questions, as people become familiar with the new SmartMoney.com.

2:32
Comment From Bob Kleinberg
Why are Donald Luskin’s articles no longer appearing in SmaerMoney.com? Will he come back? What new writers will you add?

2:33
Janet Paskin:
Good question. Adding new columnists and reporters is part of the broader redesign process. I’d point you to Wall Street Journal veteran Dave Kansas, in particular.

2:33
Janet Paskin:
And also Brett Arends, who has been writing for WSJ and also MarketWatch for years.

2:34
Demetria Gallegos:
Just to offer up some of that work. Dave Kansas recently wrote about Silver vs. Gold for SmartMoney.

2:34
Demetria Gallegos:
Brett Arends had this take on What the Galleon Verdict Means for You..

2:34
Comment From Geof
Sometimes I wish the fonts weren’t so grayed. Would a bit more contrast will ease readability?

2:35
Janet Paskin:
Thanks, Geof. I’m curious about what fonts you’re talking about — the headlines and articles are so dark as to be almost black.

2:36
Janet Paskin:
But we do use lighter colors on some other parts of the site — it’s an active choice, basically to signal hierarchy. More important elements on the page get darker text.

2:36
Comment From Luke Johnson
Where is the daily Dow stock market graphic??!! You took that away. Dumb redesign. Up was green and down was red. It was the first thing I wanted to see at smartmoney.com Bring back the stock market return graph!!

2:36
Janet Paskin:
You mean, you noticed?

2:37
Janet Paskin:
Lots of people did — the biggest complaint we’ve had about the redesign is the absence of the stock market graphs and charts. So we’re bringing them back.

2:37
Janet Paskin:
It’s going to take us a little bit of time, so bear with us, but they’ll be back soon, in the Investor Center module on the home page.

2:38
Comment From Paul
The market averages need to be moved back to the upper right of the screen, instead of having to scroll down to them.

2:38
Janet Paskin:
Thanks, Paul. We’re going to keep those in the Investor Center for now. But here’s what you can do: You can “pop out” the Investor Center module, so that it opens in its own slim window. And then you’ll have everything — the averages, your watch list, your portfolio — all in one spot, as high up on your screen as you want it.

2:39
Comment From james
Where can I find market update

2:40
Janet Paskin:
That’s going to be in the Investor Center as well. Until we get it there, though, you can check the “latest news” headlines on the upper right side of the page.

2:40
Comment From Guest
Why do you no longer have the days summary as to why the stock markets are doing whatever they are doing?

2:41
Janet Paskin:
I think that’s the same question James had, so it’s the same answer. We know that market information is important to you, so we’re going to continue to build on Investor Center.

2:42
Demetria Gallegos:
Janet, you’ve enhanced sharing on SmartMoney – can you explain a bit how that will now work?

2:42
Janet Paskin:
Sure. We know that good, reliable personal finance information can be hard to find, so we wanted to make it really, really easy for people to share articles and information they like.

2:44
Janet Paskin:
To that end, we’ve put the “share” buttons right at the top of articles. Also, if you use Twitter, you’ll notice that our share-on-Twitter button will pre-write a post for you. (You can always erase it and write your own.)

2:44
Comment From Subbaram
I have been a long time customer of SM. In the new design, when I press the PRINT button, it only prints that page? It should print all the pages in the article?

2:45
Janet Paskin:
Yep. You’re right about that — and it’s definitely not an enhancement. It’s a bug, and we’re fixing it right now. If all goes according to plan, it should be working by tomorrow.

2:46
Demetria Gallegos:
You’ve introduced some new tools for readers – can you describe a few?

2:47
Janet Paskin:
One of the tools we’re incredibly excited about is the Retirement Planner:
http://www.smartmoney.com/retirement/planner/

2:48
Janet Paskin:
It’s one way to test whether you’re on track for retirement. And then you can test different scenarios — what if you save a little more? Work a little longer? Get remarried (or divorced)? You can make it as sophisticated or as simple as you want.

2:48
Janet Paskin:
And it’s free.

2:48
Janet Paskin:
Another new tool we’re proud of is Answer Engine:
http://www.smartmoney.com/answer-engine/

2:50
Janet Paskin:
We figured that there are certain financial tasks, goals and challenges that people need up-to-date information on. So Answer Engine let’s you select those that are relevant to you, and then track them, so that every time you come back to SmartMoney, you can revisit the topics and see what’s new.

2:51
Demetria Gallegos:
What’s an example of when you’d want to do that?

2:52
Janet Paskin:
Let’s say you’re buying a new house. In my experience, you get obsessive about mortgage rates and home values, and it’s really important to stay on top of that news.

2:53
Janet Paskin:
In that case, you’d probably track any one of the four topics under “Housing, Real Estate, Mortgage,” and you’d get all the news on those topics from SmartMoney, the Wall Street Journal, MarketWatch, the Dow Jones Newswires, Barron’s — and around the web.

2:53
Demetria Gallegos:
Reader Gary Partain asks the following:
i cannot find my list of stocks that i monitored daily. what gives???

2:54
Janet Paskin:
Well, that’s not good. You should be able to see your watch list — or your portfolio — in the Investor Center (right side of the page, about 1/3 of the way down).

2:55
Janet Paskin:
But I’m also going to forward your email address to customer service, and they’ll contact you and try figure out what’s going on.

2:56
Demetria Gallegos:
There have been some detractors, Janet, readers who prefer the old SmartMoney.com design. What can you say about that?

2:56
Janet Paskin:
The old site was good! By the time we were ready to switch over, I was feeling a little nostalgic too.

2:57
Janet Paskin:
But the new site is better — there’s more information, better tools, and for as many people who say they don’t like the layout, there are twice as many who really appreciate the clean, crisp look of the new pages.

2:58
Janet Paskin:
I think change can be disorienting in general. I hope the folks who have been critical will give the new design a chance. I think they’ll find it worthwhile.

2:59
Demetria Gallegos:
That’s going to do for now – Janet, what if readers have further feedback for you?

2:59
Janet Paskin:
We’d love to hear from you. Email sitefeedback@smartmoney.com.

Comments

We welcome thoughtful comments from readers. Please comply with our guidelines. Our blogs do not require the use of your real name.

Comments (5 of 12)

View all Comments »
    • Hello there! I could have sworn I’ve been to this site before but after checking through some of the post I realized it’s new to me. Nonetheless, I’m definitely glad I found it and I’ll be book-marking and checking back frequently!

    • By WebOsPublisher

      Free download download cut paste icons Files at Software Informer – Steele Expert mutual fund software is an intuitive,easy-to-use program for selection,tracking,analysis,and presentation. Steele Expert,by helping you identify the best mutual funds for you,can increase the return and reduce the risk of your investments. With Steele Expert you can choose and evaluate the factors that you believe are most important in measuring and analyzing mutual fund performance,and identify the mutual funds that are best for you.
      Free download cut paste icons Download – Download cut paste icons for Windows
      Windows
      Mac
      Android
      Answers
      Log in |
      Register
      download cut paste icons
      Home Recent download cut paste icons
      Related searches
      copy cut paste icons
      cut paste icons
      delete cut paste icons
      download cut paste delete icons
      standard cut paste icons
      standard windows cut paste icons
      Download cut paste icons at Software Informer
      Notepad X
      NohponeX
      15
      Open source
      624.42 KB
      Notepad X is an open source text editor intended to replace the Windows Notepad.
      Swift Paste
      2
      Swift Paste
      16
      1.09 MB
      Swift Paste is a clipboard program. It can store multi-clipboard texts/images.
      IBM Cognos Go! Office
      Cognos, an IBM Company
      10
      Demo
      50.22 KB
      IBM Cognos 8 Go! Office lets you interact with BI content using Microsoft Office.
      Icon Searcher
      2
      SoftPlus
      39
      Shareware
      Icon Searcher performs fast scan of all local hard disks for icon images.
      MDXEdit
      JSS
      2
      Shareware
      MDXEdit is the extendable CNC editor with the tools for the NC programmers.
      More Download cut paste icons
      download cut paste icons in introduction
      Internet Audio Mix 1.0
      Acoustica
      154
      Commercial
      cut $ paste sounds.
      IconPackager 4.2
      103
      Stardock Corporation
      11 275
      Shareware
      20.44 MB
      Replace your old Windows icons with fresh and new icons with IconPackager.
      Cut And Paste Logger 1.0
      Nifty Toolworks
      Freeware
      cut And paste Logger is a small utility that logs all text that is copied or cut into the windows cl…
      Icons from File 5.0
      3
      Vitaliy Levchenko
      201
      Freeware
      878.94 KB
      icons from File is a tool for extracting icons or icon arrays from files.
      Hot Copy Paste 4.3
      Comfort Software Group
      43
      Shareware
      2.3 MB
      Hot Copy paste is a program that can manage your copy and paste operations.
      download cut paste icons in title
      Paste from Visual Studio for Windows Live Writer 1.2
      Douglas Stockwell
      36
      Freeware
      30.5 KB
      This plugin copies syntax highlighted code from Visual Studio to blog post.
      Free Download Manager 3.8
      21101
      FreeDownloadManager
      1 034 912
      Open source
      6.88 MB
      It is a powerful, easy-to-use and absolutely free download accelerator.
      Sonic Icons for Lenovo 2.0
      6
      Lenovo
      4 955
      MP3 Cut 5.5
      3
      Accmeware Corporation
      853
      Freeware
      2.21 MB
      Efficient FREE mp3 cutter which cuts MP3 files in various ways.
      Free Download Manager 3.5
      21101
      FreeDownloadManager
      1 034 912
      6.88 MB
      download cut paste icons in description
      STEELE Mutual Fund Expert 6.7
      Steele Systems, Inc.
      3
      Shareware
      5.46 MB
      Steele Expert mutual fund software is an intuitive, easy-to-use program for selection, tracking, analysis, and presentation.
      Steele Expert, by…
      ABB Icon Library Manager 5.1
      1
      ABB Systems
      5
      Shareware
      ABB Icon Library Manager includes a wide collection of icons which can be used to replace your conventional shortcuts’ icons and can be exported…
      Falco GIF Animator 3.9
      3
      Falco Software Company
      132
      Freeware
      21.78 MB
      Falco GIF Animator is one of the best Tool to draw and edit animated images (GIFs). Falco GIF Animator is a powerful Tool for creating unique…
      CastlePaste 1.0
      Castle Software Ltd
      2.03 MB
      Why cut and paste when you can simply paste ?
      How often do you get a sense of deja vu while typing, and think "I’ve typed that before"…
      SuperIcon 3.0
      IconExplorer.com
      Shareware
      SuperIcon is a professional and powerful icon conversion and management tool, With SuperIcon, you can:
      Manage icon libraries: you can create as…
      CastlePaste PRO 2.0
      Castle Software Ltd
      14
      2.03 MB
      Why cut and paste when you can simply paste ?
      How often do you get a sense of deja vu while typing, and think "I’ve typed that…
      Freemake Video Downloader 2.1
      63
      Ellora Assets Corporation
      19 672
      Freeware
      1.1 MB
      Freemake Video Downloader is an easy-to-use software tool created to allow you to download videos directly from YouTube and other popular sites…
      ArtIcons 5.0
      Aha-soft
      27
      Freeware
      6.59 MB
      ArtIcons is an advanced icon-specific utility for Windows. It allows professional and amateur graphic artists alike to create and edit icon images…
      AHD Youtube Downloader Ultimate 5.6
      AHDSoft,Inc.
      41
      Shareware
      23.97 MB
      Youtube Downloader Ultimate to download videos from YouTube and save it to your local computer. The videos can be converted to avi video format or to…
      ArtIcons 4.2
      Aha-soft
      27
      Freeware
      6.59 MB
      ArtIcons is an advanced icon-specific utility for Windows. It allows professional and amateur graphic artists alike to create and edit icon images…
      » gta in tunis free download
      » powered by smf web history
      » lyrics plugin for ipad2
      » ragnarok tactics usa mf
      » jav add on xbmc
      » galaxy s2 syncml configuration
      » manual circuit wizard espa ol pdf
      » sketchup free download with sang
      » teac experience 712 user guide
      » magic gate sound system
      » animated television series budget
      » save pricing list for handycafe
      » free forum folder images
      » supreme download manager
      » hello byte voip dialler download
      » coundition zero cheat code
      » free swung note regular font
      » t l charger caneco sur seven
      » dowload ban win7
      » habbo angel generator
      About|
      Terms $ Privacy|
      FAQ|
      Feedback $ Support|
      For Developers
      News|
      Software|
      Developers|
      Members
      Copyright © 2012, Informer Technologies, Inc.
      var gaJsHost = ((“https:” == document.location.protocol) ? “https://ssl.” : “”);
      document.write(unescape(“%3Cscript src=’” + gaJsHost + “google-analytics.com/ga.js’ type=’text/javascript’%3E%3C/script%3E”));

    • / I have really eyeonijd reading your well written article. It looks like you spend a lot of effort and time on your blog. I have bookmarked it and I am looking forward to reading new articles. Keep up the good work!

    • If SmartMoney.com or the WSJ needed the extra money so bad you could have just charged a fee for the old site, not insult us with switch and bait tactics.

    • Your condescending remarks during the chat were very disrespectful of the intelligence of the readers.

About Pay Dirt

  • Pay Dirt examines the millions of consumer decisions Americans make every day: What to buy, how much to pay, whether to rave or complain. Lead written by Quentin Fottrell, the blog examines these interactions, providing readers with news, insight and tips on shopping, spending, customer service, and companies that do right – and wrong – by their customers. Send items, questions and comments to quentin.fottrell@dowjones.com or tweet @SMPayDirt.

.