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Biden polls better than Clinton against top GOP
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5 silly new words in the Oxford dictionary

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Apple will double the cost of next Apple TV

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Scott Walker wants a wall — with Canada

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Italy’s Eni discovers ‘supergiant’ gas field off Egypt

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Now is the time to fix your investment portfolio
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10 money stories you shouldn’t have missed

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By this measure, stocks have weathered the worst

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Atlantic hurricanes lose sway over oil, gas markets

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These are the best jobs for millennials


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Meet the author of a best-read Wall Street blog

New Orleans 10 years after Hurricane Katrina
New Orleans 10 years after Hurricane Katrina
Hurricane Katrina: Looking back and forward
Obama in New Orleans to mark 10 years


China wins the Battle of Mountain Pass
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Markets »

131.79MDow Volume:
Avg Vol: 112.32M
Unchanged
186
Decliners
2190
Advancers
4209
Price Chg %Chg 1 Day
Range: 1 Day
  • 1 Day
  • 5 Days
  • 1 Month
  • 3 Months
  • 6 Months
  • 1 Year
  • 2 Years
Dow
/quotes/zigman/627449/realtime 16,643 -12 0.07%
Nasdaq
/quotes/zigman/12633936/realtime 4,828 +16 0.32%
S&P 500
/quotes/zigman/3870025/realtime 1,989 +1 0.06%
GlobalDow
/quotes/zigman/629063/realtime 2,373 +13 0.54%
Gold
/quotes/zigman/662444/delayed 1,133 +11 0.95%
Oil
/quotes/zigman/2331095/delayed 45.33 +2.77 6.51%
FTSE 100
/quotes/zigman/3173262/delayed 6,248 +56 0.90%
DAX
/quotes/zigman/2380246/delayed 10,299 -17 0.17%
CAC 40
/quotes/zigman/3173214/delayed 4,675 +17 0.36%
FTSE MIB
/quotes/zigman/1482176/delayed 21,994 -208 0.93%
IBEX 35
/quotes/zigman/2759620/delayed 10,353 +63 0.61%
Stoxx 600
/quotes/zigman/2380150/delayed 363 +1 0.28%
Asia Dow
/quotes/zigman/6959860/realtime 2,798 +45 1.64%
Nikkei 225
/quotes/zigman/5986735/delayed 19,136 +562 3.03%
Hang Seng
/quotes/zigman/2622475/delayed 21,612 -226 1.04%
Shanghai
/quotes/zigman/1859015/delayed 3,232 +149 4.82%
Sensex
/quotes/zigman/1652085/delayed 26,392 +161 0.61%
Singapore
/quotes/zigman/1709939/delayed 2,956 +11 0.36%
Euro
/quotes/zigman/16008136/realtime/sampled 1.12 -0.01 0.54%
Yen
/quotes/zigman/16008150/realtime/sampled 121.70 +0.67 0.55%
Pound
/quotes/zigman/16008140/realtime/sampled 1.54 0.00 0.07%
Australia$
/quotes/zigman/16008115/realtime/sampled 0.72 +0.00 0.03%
DXY Index
/quotes/zigman/1652083/delayed 96.15 +0.38 0.40%
WSJ $ Idx
/quotes/zigman/41508961/realtime 88.50 +0.24 0.27%
U.S. 10yr
/quotes/zigman/15866666/realtime 2.18 0.00 0.12%
German 10y
/quotes/zigman/15866409/realtime 0.75 +0.00 0.17%
Italy 10yr
/quotes/zigman/15866497/realtime 1.91 -0.02 0.80%
Spain 10yr
/quotes/zigman/15866444/realtime 2.06 +0.01 0.26%
U.K. 10yr
/quotes/zigman/15866328/realtime 1.85 -0.02 0.96%
Japan 10yr
/quotes/zigman/15866525/realtime 0.38 -0.01 2.48%
Crude Oil
/quotes/zigman/2331095/delayed 45 +3 6.51%
Gold
/quotes/zigman/662444/delayed 1,133 +11 0.95%
Corn
/quotes/zigman/7599553/delayed 374 -1 0.20%
DJIA F
/quotes/zigman/38649152/delayed 16,632 -18 0.11%
S&P F
/quotes/zigman/30356461/delayed 1,986 -3 0.15%
Silver
/quotes/zigman/3134148/delayed 15 +0 0.89%

Quotes

Symbol Price Change % Change
FB /quotes/zigman/9962609/composite 91.01 1.28 1.43%
AAPL /quotes/zigman/68270/composite 113.29 0.37 0.33%
GOOG /quotes/zigman/30194416/composite 630.38 -7.23 -1.13%
BAC /quotes/zigman/190927/composite 16.36 -0.08 -0.49%
C /quotes/zigman/5065548/composite 53.28 -0.16 -0.30%
F /quotes/zigman/264304/composite 13.74 0.18 1.33%
T /quotes/zigman/398198/composite 33.29 -0.15 -0.45%
BP /quotes/zigman/247026/composite 33.26 0.23 0.70%
GE /quotes/zigman/227468/composite 25.16 0.15 0.60%
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Rates »

5 yr CD
1.5%
2 yr CD
0.8%
1 yr CD
0.6%
MMA $10K+
0.3%
MMA $50K+
0.4%

National averages from Bankrate.com

You Don’t Need Another Credit Card, You Need A Better One.
Avg. APR Last Week 6 Months
Low Interest 11.62% 11.62% 11.53%
Business 12.85% 12.85% 12.85%
Student 13.14% 13.14% 13.14%
Balance Transfer 14.12% 14.12% 14.00%
Airline 15.10% 15.10% 15.15%
Reward 15.14% 15.14% 14.99%
Cash Back 15.27% 15.27% 15.26%
Instant Approval 18.00% 18.00% 17.93%
Bad Credit 22.73% 22.73% 22.48%
Source:CreditCards.com

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Banks Branch Into Yoga

The bank branch is dead. Long live the bank branch?

Getty Images

Such is the strange state of affairs in the banking world. Faced with a challenging economic and regulatory environment, industry officials are saying they may not be able to sustain the vast network of branches they’ve built over the years. And the branches they do maintain may need to be reconfigured to meet the different demands of a changing customer base.

In other words, forget the teller windows and solid-wood desks of days gone by. Say hello to everything from banks that feature community rooms for free yoga classes to ones that feature video-conferencing stations. It’s all a matter of giving customers something more than a checking account with free checks – such pieces of paper are hardly necessary these days, anyhow — or a CD with a  marginally higher rate.

“You must have a value proposition that allows you to compete – and you can’t do it on price,” said Raymond Davis, chief executive officer of Umpqua Holdings  Corporation, the Oregon-based banking institution with $11-plus billion in  assets and more than 175 “stores” (that’s how the company refers to its  branches). Davis was speaking at the annual Best Practices in Retail Financial Services Symposium, held earlier this week at the Boca Raton Resort & Club in  Boca Raton, Fl.

Umpqua is widely recognized as one of the leaders in the movement to redefine branch banking. The company has turned its retail locations into community centers, offering wine tastings, trivia contests and, yes, yoga classes. The pitch is simple: Come for the fun and maybe do a little banking while you’re at it.

But as many of the 200-plus industry professionals at the Retail Financial Services Symposium attested, Umpqua is hardly alone in seeking ways to rethink the branch concept. In some instances, banks are adding video conferencing as a way to beef up “staffing” without having extra employees at the physical location. (Need help with determining the right investment mix for your retirement account? Just “meet” with a top financial specialist – via camera.)  In other cases, branches are being folded into supermarkets – it not only translates into savings of hundreds of thousands of dollars versus building a stand-alone location, it also potentially exposes a bank to much more foot  traffic.

“Our most profitable branches are supermarket branches,” said William Cooper,  chairman of Minnesota-based TCF Financial Corporation, during a symposium  keynote address.

The changes at the branch level are directly tied to what many banking officials describe as the “perfect storm” of challenges: a difficult lending environment, new federal regulations that limit fees (think Dodd-Frank) and – perhaps most important of all — a rapid migration of customers from branch banking to online and mobile platforms. So not only are banks finding themselves in belt-tightening mode, they also have to adapt to the fact that the old ways of connecting with customers (and therefore, selling more products and services) may no longer fully apply. And while banks saw business pick up in 2011 – industry net income increased by nearly 40 percent to $119.5 billion, according to the Federal Deposit Insurance Corporation (FDIC) – it still remains far below its post-crash highs. (In 2006, banks posted income of $145 billion.)

Of course, not every bank is taking such a dim view of traditional branches, especially since bricks-and-mortar locations can provide meaningful opportunities to interact with established and prospective clients alike. Branches can also be part of a strategy for a bank to firmly root itself in territories it’s targeting. JPMorgan Chase opened 18 new branches in the San Francisco area in 2011 for just this reason.

At the same time, others in the industry are going just the opposite route. Instead of redefining branches, they’re envisioning a world without them. A case in point: Industry consultant Brett King, author of “Bank 2.0” and  “Branch Today, Gone Tomorrow,” has founded Movenbank, billed as the first mobile-centric bank in the United States (it’s set to launch later in 2012). At the Retail Financial Services Symposium, King argued that branch banking is an outdated concept in a world that’s increasingly come to rely on electronic devices for almost every transaction. As King said during his keynote address at the event, customers simply prefer the convenience and flexibility of mobile banking versus debit cards: “When was the last time you pulled your card out of your wallet and it told you your balance?”

Comments

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Comments (5 of 27)

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    • Branch guy: This person got his information about grocery store banks from personal experience and observation. When I see a bunch of 25 year old and under employees dressed in jeans and polo shirts with the bank logo on them as though every day is ‘casual dress Friday’, that does not say ‘serious’ to me in any way, shape, manner or form. That does not mean I have my “nose in the air”, it is simply the truth. Banks bring that on yourselves by doing business that way. If you/banks don’t like that perception, change it – that’s on the banks, not me as a consumer.

      All that environment says to me is ‘inexperienced, sales-oriented low-level staff employees’ who have all the cross-sales lines down pat but when forced to go off their script they don’t know what to do other than refer me to someone ‘in our main office’ located ‘downtown’, or give me a number to call someone. Grocery store branches are ok for routine teller line transactions but that’s it.

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MarketWatch - Stock Market Quotes, Business News, Financial News
Bulletin
Investor Alert

Tokyo Markets Open in:

need to know
Biden polls better than Clinton against top GOP
Nassim Taleb’s ‘Black Swan’ fund made $1 bln
Staples, Office Depot to delay close of merger
PBF Energy chemical leak in Del. refinery
5 silly new words in the Oxford dictionary

Apple will double the cost of next Apple TV
Apple will double the cost of next Apple TV

Apple, Amazon, Google shares on shopping lists

Scott Walker wants to build a wall — with Canada
Scott Walker wants a wall — with Canada

Italy’s Eni discovers ‘supergiant’ gas field off Egypt
Italy’s Eni discovers ‘supergiant’ gas field off Egypt

Sunday is Warren Buffett's 85th birthday
Happy 85th birthday to the $67 billion man


Now is the time to fix your investment portfolio
Now is the time to fix your investment portfolio
Both worry, be happy stocks aren’t a sure bet

‘War Room’ is a ‘resounding success’ at box office

10 money stories you might have missed but shouldn’t have
10 money stories you shouldn’t have missed

By this measure, stocks have weathered the worst
By this measure, stocks have weathered the worst

Atlantic hurricanes lose sway over oil-and-gas market
Atlantic hurricanes lose sway over oil, gas markets

Blue-chips with fat dividends offer value


These are the best jobs for millennials
These are the best jobs for millennials


Have kiddie birthday parties gone too far?

Parents: You’re putting your kids in danger
Parents: You’re putting your kids in danger

Cheeseburgers and happiness always on the menu for Warren Buffett — and Jimmy Buffett, too
Farrell: Recipes for happiness, from Buffett and others

Facebook users flood Mark Zuckerberg with thank you’s
Facebook users flood Zuckerberg with thanks


Harry Styles makes more waves for SeaWorld
Harry Styles makes more waves for SeaWorld

Never use a market order when stocks are selling off
Schwab site hit by outages in busy trade stretch
Lack of fear means this correction isn’t finished

Most imposing stock ‘wall of worry’ in 5 years
Worried? With good advice, you won't be

Meet the author of one of Wall Street’s best-read blogs
Meet the author of a best-read Wall Street blog

New Orleans 10 years after Hurricane Katrina
New Orleans 10 years after Hurricane Katrina
Hurricane Katrina: Looking back and forward
Obama in New Orleans to mark 10 years


China wins the Battle of Mountain Pass
China just undermined the U.S. Defense Department

China may be in worse shape than most of us think
What should China do to fix its economy?
Analysts dismiss fears of a China hard landing
‘Loch Ness monster’ and China's mystery rally

How Aldi stacks up vs. Trader Joe's
How Aldi stacks up against Trader Joe’s


/conga/frontpage.html 353647

Markets »

131.79MDow Volume:
Avg Vol: 112.32M
Unchanged
186
Decliners
2190
Advancers
4209
Price Chg %Chg 1 Day
Range: 1 Day
  • 1 Day
  • 5 Days
  • 1 Month
  • 3 Months
  • 6 Months
  • 1 Year
  • 2 Years
Dow
/quotes/zigman/627449/realtime 16,643 -12 0.07%
Nasdaq
/quotes/zigman/12633936/realtime 4,828 +16 0.32%
S&P 500
/quotes/zigman/3870025/realtime 1,989 +1 0.06%
GlobalDow
/quotes/zigman/629063/realtime 2,373 +13 0.54%
Gold
/quotes/zigman/662444/delayed 1,133 +11 0.95%
Oil
/quotes/zigman/2331095/delayed 45.33 +2.77 6.51%
FTSE 100
/quotes/zigman/3173262/delayed 6,248 +56 0.90%
DAX
/quotes/zigman/2380246/delayed 10,299 -17 0.17%
CAC 40
/quotes/zigman/3173214/delayed 4,675 +17 0.36%
FTSE MIB
/quotes/zigman/1482176/delayed 21,994 -208 0.93%
IBEX 35
/quotes/zigman/2759620/delayed 10,353 +63 0.61%
Stoxx 600
/quotes/zigman/2380150/delayed 363 +1 0.28%
Asia Dow
/quotes/zigman/6959860/realtime 2,798 +45 1.64%
Nikkei 225
/quotes/zigman/5986735/delayed 19,136 +562 3.03%
Hang Seng
/quotes/zigman/2622475/delayed 21,612 -226 1.04%
Shanghai
/quotes/zigman/1859015/delayed 3,232 +149 4.82%
Sensex
/quotes/zigman/1652085/delayed 26,392 +161 0.61%
Singapore
/quotes/zigman/1709939/delayed 2,956 +11 0.36%
Euro
/quotes/zigman/16008136/realtime/sampled 1.12 -0.01 0.54%
Yen
/quotes/zigman/16008150/realtime/sampled 121.70 +0.67 0.55%
Pound
/quotes/zigman/16008140/realtime/sampled 1.54 0.00 0.07%
Australia$
/quotes/zigman/16008115/realtime/sampled 0.72 +0.00 0.03%
DXY Index
/quotes/zigman/1652083/delayed 96.15 +0.38 0.40%
WSJ $ Idx
/quotes/zigman/41508961/realtime 88.50 +0.24 0.27%
U.S. 10yr
/quotes/zigman/15866666/realtime 2.18 0.00 0.12%
German 10y
/quotes/zigman/15866409/realtime 0.75 +0.00 0.17%
Italy 10yr
/quotes/zigman/15866497/realtime 1.91 -0.02 0.80%
Spain 10yr
/quotes/zigman/15866444/realtime 2.06 +0.01 0.26%
U.K. 10yr
/quotes/zigman/15866328/realtime 1.85 -0.02 0.96%
Japan 10yr
/quotes/zigman/15866525/realtime 0.38 -0.01 2.48%
Crude Oil
/quotes/zigman/2331095/delayed 45 +3 6.51%
Gold
/quotes/zigman/662444/delayed 1,133 +11 0.95%
Corn
/quotes/zigman/7599553/delayed 374 -1 0.20%
DJIA F
/quotes/zigman/38649152/delayed 16,632 -18 0.11%
S&P F
/quotes/zigman/30356461/delayed 1,986 -3 0.15%
Silver
/quotes/zigman/3134148/delayed 15 +0 0.89%

Quotes

Symbol Price Change % Change
FB /quotes/zigman/9962609/composite 91.01 1.28 1.43%
AAPL /quotes/zigman/68270/composite 113.29 0.37 0.33%
GOOG /quotes/zigman/30194416/composite 630.38 -7.23 -1.13%
BAC /quotes/zigman/190927/composite 16.36 -0.08 -0.49%
C /quotes/zigman/5065548/composite 53.28 -0.16 -0.30%
F /quotes/zigman/264304/composite 13.74 0.18 1.33%
T /quotes/zigman/398198/composite 33.29 -0.15 -0.45%
BP /quotes/zigman/247026/composite 33.26 0.23 0.70%
GE /quotes/zigman/227468/composite 25.16 0.15 0.60%
Visit the quote page and your most recently viewed stocks will automatically be displayed here.
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Rates »

5 yr CD
1.5%
2 yr CD
0.8%
1 yr CD
0.6%
MMA $10K+
0.3%
MMA $50K+
0.4%

National averages from Bankrate.com

You Don’t Need Another Credit Card, You Need A Better One.
Avg. APR Last Week 6 Months
Low Interest 11.62% 11.62% 11.53%
Business 12.85% 12.85% 12.85%
Student 13.14% 13.14% 13.14%
Balance Transfer 14.12% 14.12% 14.00%
Airline 15.10% 15.10% 15.15%
Reward 15.14% 15.14% 14.99%
Cash Back 15.27% 15.27% 15.26%
Instant Approval 18.00% 18.00% 17.93%
Bad Credit 22.73% 22.73% 22.48%
Source:CreditCards.com

SPONSORED SECTIONS

Trending Tickers
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